Complaint
| Model No. | EZC-N53 | Crude protein | ≥50.0% |
| Brand | EZCHONG | Crude fat | ≥10.0% |
| Flavour | Caplin | Ash content | ≤10.0% |
| Shelf Life | 18 Months | Crude fiber | ≤5.0% |
| Package | Customized bag + Label | Moisture | ≤6.0% |
| Transportation way | Sea, Air, Railway | Heavy metal(lead) | not detected |
| HS Code | 2309109000 | Melamine | not detected |
1. Professional R&D team:
Our factory has a research and development department, including snack formula, new snack patents, customized pet snack packaging, etc., according to different types of pets have different research and development directions.
A. Product return:
If the pet owner purchased pet supplies or food has quality problems or does not meet the requirements, you can ask for the return or replace.
B. Pet Health Counseling:
Our technical personnel can provide counseling services to help pet owners with their pets' health problems, such as providing nutritional advice, health checks, vaccinations, etc.
C. Pet Feeding Suggestions:
If you are the new owner, we can provide advice, including feeding methods or period, nutritional instruction, suitable snack types, bathing, haircuts, beauty, etc.
D. Warranty Service:
If the pet supplies or snacks purchased have quality problems, you can ask for free replacement or compensation.
Q1: How long can you get our quotation?
A1: Within 10 hours after got your inquiry. You can also marked the quotation time you are urgently.
