Our company has obtained ISO9001 Quality System Certification, Europe CE Quality Certification and ISO 14001 Environment Certification. We conduct production and quality inspections in strict accordance with the standards set by these governing bodies and some of our own additional standards. We put forth great effort to meet all of the requirements of our customers.
Q: Will we provide pre-sale services ?
A: Free product consultation is available and custom car wash solutions will be provided according to your preferences car wash machine type, daily passenger flow, venue size, etc.
Q: What are your cooperation modes?
A: There are two cooperation modes with Risense: agency and distribution. You can become an agent by purchasing more than 10 vehicle wash machines every year and as one of our distributors, you can enjoy a more favorable price.
Q: Do you provide construction drawings design?
A: Our engineers will provide customers with a car washing plant design and construction drawings on the basis of your location, environment, and purchased equipment model.
Q: How about installation?
A: Our after-sales installation engineers will go to the site and offer customers free installation, testing, operational
training, and maintenance training.
Q: What after-sales service do you provide?
A: 1) Installation support. We can assign engineers to visit the site for installation.
2) English manuals and other documents are available for delivery.
3) Lifelong technical support; maintenance service for the complete service life.
4) Warranty: one year for the whole machine.