Complaint
Q1. How to buy?
Inquiry --------->> Quotation -------->> Price resonable ------->> Check with specification ----->> Proforma Invoice sent ------------>> Payment made ------->> Product shipment ------->> Customer
Q2. Are you manufacturer or trading company?
A: We are manufacturer and we manufacture stainless steel and metal related auto parts for over 10 years.
Customers are welcome to visit our factory. We are happy to arrange a transfer. Please contact our team to confirm the date and place before arrival
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q4. How about your delivery time?
A: Generally, it will take 20 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
