Complaint
Material | Iron / Brass / Copper / Zinc Alloy etc. | |||
Design | 2D/3D, one side logo or double | |||
Size | As your request, Common size @ 1/2"~ 5" | |||
BackSide | Blank(sandblast) / Laser engraving / Engraving etc. | |||
Shape | Square / Rectangle / Roundness etc. (customized) | |||
Color Craft | Soft Enamel / Synthetic Enamel / Hard enamel / Printing | |||
Logo | Stamping /digital printing / laser engraving etc. | |||
Plating (Finish) | Shiny Gold/Silver/Nickel/Brass/Chrome/Anti plating/Matt plating/Dual plating etc | |||
Attachment | Rubber/ Safty Pin/Jewelry/Dulex clutch/Cufflink/Magnet etc. | |||
Packing | Backer Card/OPP bag/Bubble bag/Plastic box/ Gift box etc. | |||
MOQ | New order 50pcs /Reorder 100pcs | |||
Lead Time | Sample time: 5~7days | |||
Mass production: 10days | ||||
Shipping | FedEx / DHL / UPS / TNT etc. | |||
Payment | T/T , Western Union , Paypal , Alibaba | |||
Q1: I am a novice foreign trade, how to finish an order?
A1: First of all, you can contact us by email . our professional staff will give you answer any questions, or, you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It could be following on internet.
Q5: Can you make glitter, glow, epoxy items?
A5: Yes, we can.
Q6: I need some very urgent, how fast you can produce it?
A6: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.
Q7: I received, but it's wrong, how could I do?
A7-1: If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them.
A7-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely.
