Complaint
Q: Are you trading company or manufacturer?
A: We are manufacturer and also trading company, so we can provide both good price and excellent service.
Q: Can I use our own LOGO ?
A: Yes, if the customer want a large quantity, we can use customer's design.
Q: Do you provide samples? Is it free or extra?
A: Yes, the sample is free if it is in stock, but the customer will pay for the freight.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock, or the delivery time is 20-30 days.
Q: MOQ?
A: Different products are different, we welcome the negotiation.
Q: What's about your customer service after sales?
A: Generally, we have 2 years quality guarantee, except for some special products.
