Complaint
| Product name: | COOC International |
| Model: | KS214 |
| Size: | (MM): 3 seat:3000*1000*720 4 seat:3600*1000*720 swivel chair:1000*720 3 seat with lounge chair:4070*1520*750 |
| Frame: | Solid wood with plywood |
| Upholstered: | Linen / Velvet / Microfiber/ Boucle / Synthetic Leather / Genuine Leather |
| Foam: | 45g/m³ high density sponge or customized |
| Color: | Customized |
| Packing: | Moisture -proof agent + film bag + protection bar + carton (or customized) |
| Business Scope: | OEM / ODM / Distribution / Project |
| Delivery Time: | 7-10 days for sample,10-15 days for bulk order. |
Q1: Are you the manufacturer?
A1: Yes,We are one of China's leading furniture brands with more than 2300 employees and a total output value of RMB 1 billion in 2022. Welcome to visit us.
Q2: Can I order samples? Are they free of charge?
A2: Yes, we do sample orders, sample fees are needed,but we will treat the sample fees and return it to you in bulk order.
Q3: How about the quality warranty?
A3: We have strict control of quality from material to shipment, if you find our products damaged in the container,free ones will be offered within next order.
Q4: What payment terms you usually do?
A4: Our payment term is usually 30% deposit and 70% balance against B/L copy by TT or LC.Trade assurance is available too.
Q5: What's the MOQ and delivery time?
A5: The MOQ of our products is 5 pcs/color/model, the delivery time is 25 days after deposit.Some of them are in stock please contact us before place an order.
Q6: Why choose us?
A6: 100% delivery on time ,100% quality assurance.
Q7: Can I visit your company?
A7: Of course, our factory is located in Foshan city,China.If you want to order our products and visit our company, please contact us to make an appointment.
Q8: Do you offer guarantee for the products?
A8: Yes, we offer 5 years warranty to our products.
