Complaint
NO. | 1 |
Product Name | Phenolic resin |
Curing Temperature(ºC) | 130 |
Solid Content(%) | 52 |
Golden Proportion(Resin:Water) | 1:2.8 |
Viscosity(mPa.s/25ºC) | 28.5 |
Shelf Life(Months) | 1-3 |
FAQ:
Q1:Which kind of payment terms do you accept?
For small order,you can pay by T/T,Western Union or Paypal,nomal order by T/T to our company account
Q2:Can you give me a discount price?
Surely,It depend on your qty
Q3:How can i get a sample?
free samples is available,but freight charges will be at your account and the charges will be return to you or deduct from your order in the future.
Q4: How to confirm the Product Quality before placing orders?
A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests,we will manufacture the products according to your requests.
Q5:How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q6: What's the shipping way?
A: Express such as EMS, DHL, TNT, Fedex, UPS, air transportation, sea transportation,etc per your request.
Q7: How about the packing?
A: Factory standard packing. Special packing can be accept per your request.
Q8:How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
