Complaint
| Pre-Sale 1.Our account manager will communicate with you the product requirements related to your machine 2.We offer free product plans, packaging drawings and 3D renderings to save your budget 3.We will provide our own quotation and proof of our machines 4.We have a professional R & D department, to provide you with the most professional technical support 5.We can make granulation experiment according to your raw materials | On Sale 1.During the production of the equipment, we will feed back the production progress to you 2.We support customer on-site inspection, video inspection, third party inspection, factory inspection agency inspection 3.We can provide certificate of origin, customs clearance and other certificates 4.We offer you a free test service before the machine leaves the factory | After Sale 1.If you need to install, we have a professional overseas installation team 2.We will provide you with installation drawings or a video guide for making the installation 3.We support to provide you with free accessories within one year of purchase of machine equipment 4.We will provide a five year warranty on important parts of the equipment |
| Q: Can I use this production line to produce multi granularity particles? |
| Yes, our production line is multifunctional. We can customize ring moulds of different sizes. In this way, you can easily adjust the size of your ball. |
| Q: I know little about the fertilizer production line. How to choose the most suitable machine? |
| Just tell us your raw materials, capacity (tons / hour) and the size of the final particle product, and we will choose the machine for you according to your specific situation. |
| Q: Our workers don't know how to operate the production line. What should I do? |
| Our engineers will instruct the site workers on how to install the machines and build the workshop.And field test the production line, training workers how to operate. |
| Q: Are you a trading company or a manufacturer? |
| We have a large factory in Xinxiang, China, covering an area of 10000 square meters. Welcome to visit. |
| Q: What's the Production Period of the Fertilizer Machine? |
| For single fertilizer machine, our production time is 7 days;and for whole fertilizer production line, our production time is no more than 30 days. |
| Q: What's the Quality Guarantee and Certifications? |
| All of our machine have passed ISO and CE certification, we can guarantee the highest quality and our warranty time is 5 years after shipment date. |
