Complaint
| High quality furniture caster wheels | |
| Quality | 180, 000 times -passed TUV fatigue test RoHS certificated by SGS Passed ISO9000: 2001 International Quality System Certification ISO/TS 16949 |
| Spec. | |
| Material | PA6/Nylon/Zinc Alloy/ABS/PP |
| Color | White/black/others |
| Fittings | Metal eye/ball wheels with brake or without brake |
| Size | The size can be made according the customer requirment |
| Advantage | 1)we can supply samples for free. 2)Competivite price 3)Fast delivery time |
1.Q: What is our factory product range?
A:1)Office chair parts.Such as office chair castor wheel,shaft collar,gas spring for cabinet,office chair gas spring.
2.Q: How to order?
A:Please send us your purchase order by Email or Fax.
1) Product information:Quantitiy,Specification(size , color, logo and packing requirement),
2) Delivery time required.
3) Shipping information:Company name,Address,Phone number,Destination seaport/airport.
4) Forwarder's contact details if there is any in China.
3.Q: How long and how to get sample from us ?
A:1) If you need some sample to text,we can make as per your request,please provide us PDF or AI for Making.
2) Lead time for making sample:about 7 days
3) The transportation freight of samples: the freight depends on the weight and packing size and your area.
4.Q: What is the payment terms for sample cost and order amount?
A:For sample, we accept the payment sent by West Union,Paypal, for orders, we can accept T/T or L/C at sight.
5.Q: What is the whole process for doing business with us ?
A:1) First,please provide details of the products you need we quote for you.
2) If price is acceptable and client need sample,we provide samples for your reference.
3) If client approve sample and require for bulk production for order,we will provide Proforma Invoice for client,and we will arrange to produce at once when we get 30% deposit.
4) We will send photos of all goods,packing,details,and B/L copy for client after goods are finished.We will arrange shipment and provide original B/L when the client pay the balance.
6.Q: Can the logo or company name to be printed on the products or package?
A:Sure.Your logo or company name can be printed on your products by stamping, printing,embossing,die cast, coating or sticker.
7.Q: What advantages we have?
A:Rich experience: We have more than 10 years experience in this industry.
That means,we can preview the problems for the orders and products.
Therefore,it will make sure to reduce the risk of bad situation to happen.
Point to point service: There is one sale who will serve you from inquiry to products shipped out.During the process,you just need to discuss with her for all problems and the way saves much time.
Free design: If you are not ready for the designs,the professional designers will be able to help you with it freely.
Strict QC: For each order,strict inspection will be carried out by the QC department before shipping.The bad quality will be avoid within door.
