| Q1 | Are you factory or trading company? |
| A1 | We are factory located in Ningbo city, China |
| Q2 | What kinds of language is avaliable? |
| A2 | English, Chinese, except email cummunication, we are ok with video meeting and calling. |
| Q3 | How should I place an order? |
| A3 | We are receive the PO and production drawing by email. |
| Q4 | Which shipping methed is ok for you? |
| A4 | Normally shipping by sea and train is use for mass production order delivery.
DHL,TNT,FedEx, UPS,EMS air shipment is use for sample delivery. |
| Q5 | How can I contact you? |
| A5 | You can contact us by email, and also we can chat by Skype, Teams, WhatsApp, Facebook. |
| Q6 | What kinds of drawing format can be use? |
| A6 | PRO/E, Auto CAD, Solid Works, IGS, UG, CAD/CAM/CAE, STEP. |
| Q7 | Which packing material do you use for sea shipping? |
| A7 | For sea shipping, we will packaging with European standard wooden pallet.
The parts will packing with PE bag inside the carton box. |
| Q8 | How do you deal with the RFQ? |
| A8 | Sales receiving the RFQ---Feasiblity study meeting with R&D engineer---Feed back technical issues with Customer---Sales quoted |
Complaint
