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FAQ
Q: What is your MOQ?
A: Generally, our MOQ is 200PCS for each model, we can discuss in details if you have special any requirements, like big quantity for the whole order but small quantity for each model.
Q:How can I get a sample to check your quality?
A: After price confirmation, you can require for samples to check our quality.
If you need the samples, we will charge for the sample cost. But the sample cost can be refundable after you place an order(q'ty>1000pcs) in the future.
Q:Can I add my logo on the carton and stickers?
A: Yes, we can do OEM service, but you need send your carton & sticker design to us.
Q:How long can I expect to get the sample?
A: After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 5-7days.
Q:What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you place the order. The lead time of MOQ is about 15 to 30 days.
Q: What is the shipping method?
A: Samples will be sent via DHL, UPS, FEDEX, TNT, EMS, etc. while bulk goods will be sent by sea or air. The goods on FOB basis can be shipped through designated forwarder.
Q:What is your term of payment?
A: By T/T, 30% at first, 70% before loading. Or irrevocable L/C at sight is accepted.
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