Q: What's your MOQ ?
A: Usually 1000kg for most of our food additives, or the amount of a single order exceeds 2000 US dollars.
Q: Is there a discount ?
A: Yes, for larger quantity, we always support with better price. Pls confirm the final price with our sales manager.
Q: Do you provide samples?
How to confirm quality before placing orders ? Yes, sample checking and tesing are available. Also we have the inspection report issued by the authoritative third- party testing agency. You can send us your product specifications and requests, we will manufacture the products according to your requests.
Q: How to start orders or make payments?
A: You can send our your Purchase order (if your company has), or just send a simple confirmation by email or by
Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly.
Q: How about delivery time and method?
A: We usually shipping within 3-5 working days after payments. We can shipping by sea, air and express. Also can make door to door shipping.
Q: What services do you offer?
A: OEM, Sample/Trial order, Containerloading available, Flexible paymentterms.
Q: How do you treat quality complaint?
A: First of all, our quality control will reduce the quality problem to near zero. We accept changing or refunding service if any quality problem.