Complaint
FAQ:
Q1. Can I have a sample order?
A: Yes, welcome to place a sample order to check quality or market.
Q2. What's the sample and goods lead time?
A: The stock sample for 1 day, the custom sample for 7-10 days, bulk order for 20-25 days.
Q3. Do you have any MOQ limit?
A: yes, the MOQ is 100pcs but any trial order is welcome.
Q4. How do you ship the goods and how long does it take to arrive?
A: According to your order quantity, usually ship by sea or by air and by express,20-30 days by sea,5-7 days by air, and 3-5 days by express.
Q5. How to proceed with an order?
A: Firstly let us know your requirements. Secondly, We quote according to your requirements or our suggestions. Thirdly customer confirms the artwork and pays a deposit for the formal order. Fourthly We arrange the production & shipment then you pay the balance to us.
Q6. Is it OK to print my logo on the product?
A: Yes. Please provide the logo AI file so that our designer can make the mock-up for your approval
Q7: Can you support custom packing?
A: Sure, a custom polybag with warning text, gift box, or display box is welcome.
*WHY CHOOSE US*
1) We are the factory which focus on this area for more than 30 years.
2) First 500 China national business credit enterprises.
3) The production environment is strictly controlled according to GMP and EN standards.
4) ISO13485, CE, and certification.
5) Our Customer includes "3M", "PFIZER", "BATEX", "BAYER", and "BD"...
6) We have 100,000 class dust-free workshops and advanced production equipment.
7) Professional sales can offer a wealth of advice to help you choose products. If you have any questions, we will reply to you within 24 hours.
8) Free samples for you to test.
9) All the products are subject to strict quality testing. Each process has a professional inspector for testing.
