Complaint
1.Who we are?
We are based in Jiangsu, China, near Shanghai,start from 2008.
We are the earliest manufacturer of export funeral products and medical equipment in China,sell to South America(20.00%),Southeast Asia(20.00%),North America(10.00%),Africa(10.00%),Eastern Asia(10.00%),Western Europe(10.00%),Southern Europe(10.00%),Domestic Market(10.00%).
2.Are you trading company or manufacturer?
We are factory which has over 20 years' manufacturing experience,customers are welcome to inspect the factory!
3. How can we guarantee quality?
Always a pre-production sample before mass production;
Always 100% test before delivery.
Always final Inspection before shipment;we are constantly developing and implementing new standards for product quality and service efficiency.
4.What can you buy from us?
Hospital Bed,Medical Equipment,Operating Table,Medical Trolley,Funeral Product,Clinic lab equipment,physical equipment...
5.What warranty do your products have?
We provide a standard 1 year warranty, optional to be increased. The product that is damaged or fails due to the manufacturing problem within one year after the purchasing date will gain free spare parts and assembling drawings from the company. Beyond the maintenance period, we will charge the accessories, but the technical service is still free.
our after-sales department will periodically follow up customers!
6. What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,Express Delivery...
Accepted Payment Currency:USD,EUR,CAD,HKD,CNY...
Accepted Payment Type: T/T,L/C,Western Union,Cash,Escrow...
Language Spoken:English,Chinese
7. How can get the shipping cost?
If you tell us your destination port or delivery address, we will check cost by sea/air according to geographical location.
8.Do you offer OEM service?
We offer OEM custom service, if quantity is large. Our factory is experienced enough to serve you well.
9.What's the MOQ?
1 set,some products require a minimum order quantity.
10.How long is your delivery time?
Delivery within 5-30 days after receipt of payment, delivery may be a little later for large or customized products, but not much later.
11.Do you offer sample service?
Yes, the sample freight needs to be paid by the customer.
12.Where's your general loading port?
Shanghai port/Guangzhou port for LCL or FCL or as your requirement.
| brand | THR |
