Complaint
Q: Are you trading company or manufacturer?
A: We are professional travel suitcase and luggage bag manufacturer in china more than 10 years.
Q: How long is your delivery time?
A: Normally 3-7 days for stock item, 15-30 days for customized item.
Q: Do you provide samples ? is it free or charge?
A: Yes, sample order is welcomed, but not for free, we will refund when you make bulk order later.
Q: What is your terms of payment?
A: T/T, Western union, for bulk order, 30% deposit, 70% balance against B/L copy,100% LC at sight.
Q: Do you accept customized?
A: Yes, customized order is highly welcomed, we have professional experience in OEM&ODM.
