Complaint
| Model | APG-IPC-E54D5J-E(FD)-2812-W1 | |
| Camera | Sensor | 1/2.7'' Progressive COMS |
| Lens | 2.8-12mm | |
| Shutter | 1/25~1/100000 | |
| Aperture | Fixed | |
| Illumination | Color: 0.01 Lux , 0 Lux with LED | |
| White Distance | 10m | |
| D/N Shift | IR-CUT, Auto, Timing, Threshold Control, Rotate | |
| BLC | Off/ BLC / HLC /WDR/Defog | |
| DNR | 3D | |
| Image | Main Stream | PAL:(2592x1520, 2560x1440,2304x1296,1920x1080,1280x720) 25fps |
| NTSC: (2592x1520, 2560x1440,1920x1080,1280x720) 30fps | ||
| Sub Stream | PAL:(720x576,352x288) 25fps | |
| NTCS:(720x480,352x240) 30fps | ||
| Third Stream: | PAL:(1280x720,720x576,352x288)25fps | |
| NTCS:(1280x720,720x480,352x240)30fps | ||
| WDR | 120db | |
| Image Adjustment | Saturation, Brightness, Contrast, Sharpness, Hue Adjustment | |
| Image Setting | Privacy Mask, Anti Flicker, Defog, Corridor Mode, Mirror, Rotate, BLC, HLC, | |
| ROI | 4 areas | |
| Special Smart | Face Detection | 64 Faces Detection per image |
| Face Detection | Support Pupil Distance(PD)≥20 pixel | |
| Face Capture | 1.Support Face matting ,PD>60 pixel 2.Capture 8 faces per second | |
| Face Capture | Support capture pictures in full frame | |
| Face Capture | Support face tracking,scoring,screening,and sending optimal face image | |
| Face Capture | Face capture times adjustable | |
| Smart Function | Smart Function | Area intrusion,Line crossing,Audio detection |
| Network | Smart Detection | Motion Detection,Tampering,Off-line,IP conflict,HDD Full |
| Protocol | TCP/IP,ICMP,HTTP,HTTPS,FTP,DHCP,DNS,DDNS,RTP,RTSP,RTCP,PPPoE,NTP,UPnP,SMTP,IGMP,QoS,MTU | |
| Compatibility | ONVIF, Active registration | |
| General | Three streams,Heartbeat,Password protection,Black/White list,20ch preview | |
| Compression | Video Compression | H.264/H.265: Baseline, Main Profile, High Profile, MJPEG |
| Output Bitrate | 64 Kbps~16Mbps | |
| Audio Compression | G.711A, AAC, G711U | |
| Audio Compression Bitrate | 8/16Kbps | |
| Interface | Audio | 1ch Input, 1ch Output |
| Communication | RJ45*1, 10M/100M Self-adaptive | |
| Reset | One key Reset | |
| General | Temperature | -20ºC~+60ºC, humidity<95%(no-condensing) |
| Power Supply | DC12V | |
| Consumption | <9w | |
| Dimensions | Φ118.05*108mm | |
| Weight | 0.7kg | |
| Ingress Protection | IP67 | |
Q: 1. Support sample order?
Yes, we support sample order for customer to test before bulk order place with client paying for the basic sample cost and shipping cost..
Q: 2. What is the lead time?
For sample order: 3-5days, for bulk order: 3-5 weeks.The specific delivery time depends on the items and the quantity of your order.
Q: 3. Do you have any MOQ limit?
No MOQ limit for sample order. For bulk order with customized service, there will be MOQ limit, which we can discuss by case.
Q: 4. How do you ship the goods and how long does it take arrive?
For sample order, usually we schedule shipment by DHL, Fedex, UPS or TNT.
For bulk order, usually we schedule shipment by air, by sea or by train, and client appointed forwarder and shipment is accepted.
Q: 5. What is the warranty for the products?
Our standard warranty is 2 years, and we agree to extend warranty period with reasonable cost.
Q: 6. How is your after-selling service?
For after-selling service, we will offer free technical training, 24/7 online technical support, and product return for fix service.
Q: 7. Do you supply OEM service?
Yes, we are professional OEM/ODM manufacturer and can meet all customized services.
Q8. What is your terms of packing?
Generally, we pack our goods in neutral color boxes and brown cartons. We can also support to design and print your logo on box and carton.
Q9. What is your terms of payment?
Usually T/T 30% as deposit, and 70% before delivery. We can accept PayPal and West Union for sample order as well.
Q10. Are you a manufactures?
Yes, we are 100% factory. Our manufacture base is located in Pudong district, Shanghai China.
Q11. Do you test all your goods before delivery?
Yes, we have 100% test before delivery
