Complaint
We supply all kinds of parts and consumables for Laser cutting machines. Include nozzle, protective lens, ceramic ring, laser cutting head, Water Chiller, laser source, dust collector, voltage stabilizer, servo motor and drive, etc.
| Q1. When did your factory establish? A1. We focus on CNC laser equipment in 2004, mainly on fibre laser cutting/welding machines and cutting/welding robots etc. Welcome to visit us. |
| Q2. What about the machine warranty? A2:2-year warranty, If the main parts are damaged by non-human factors, they can be replaced free of charge. You can choose to replace them at the local after-sales point or send them for repair |
| Q3. How to install and use it? A3. We provide 24-hour online service. You can install according to the machine's operation manual and installation video, or choose a door-to-door installation service. |
| Q4. What about after-sales problems? A4. Please contact us. We will assign you after-sales personnel in the corresponding language according to your country and region. You can directly describe your problem with the after-sales personnel. Replacement and maintenance within the scope of the warranty are free of charge |
| Q5. What about wholesale price? A5:If you are a wholesaler, distributor or agent, please contact us to obtain the wholesale price. |
