Complaint
Plastic Type Silica Sand Toy Name Kinetic Sand Toy Material Silica Sand Feature Non-Toxic, Moldable Package 25kg/Bag MOQ 500kg Custom Color Acceptable Custom Packing Acceptable Sample Available Sample Time 1-3 Workdays Production Time 3-15 Workdays Shipping Time 5-7 Days by Air, 25-40days by Sea Shipping Way by Sea or by Air(DHL/FedEx/UPS/TNT...) Payment Terms 30% in Advance, 70% Pay Before Shipment Payment Method T/T, Western Union, Paypal Transport Package Bag Specification 25kg/bag Trademark Beautystone Origin Jiangsu, China Production Capacity 100000tons/Month | ||||
Q: Are your samples free or chargeable?
A: Actually it depends on the product. For low value products, we will provide free samples, freight collect. But for some high value samples, it requires sample cost and freight collect. Please note that all sample costs and shipping charges can be refunded to you after placing the order. You are welcome to email us to check.
Q: How can I get samples to check your quality?
A: After the price is confirmed, you can ask for samples to check our quality.
Q: Can I add my logo to the product?
A: Yes, we can add your logo on the product.
Q: Can you do my design?
A: Yes, OEM/ODM are welcome, please feel free to send us pictures. If necessary, we can make your design legally protected.
Q: Can I get a discount?
A: Yes, for large orders, old customers and frequent customers, we give reasonable discounts.
Q: Which shipping method is available?
A: By sea to your nearest port. By air to your nearest airport. By express (DHL, UPS, FEDEX, TNT, EMS) to your doorstep.
Q: What are your payment terms?
A: We are very flexible about payment, we accept T/T, PayPal, L/C.
