Complaint
Item No. KL03
| Product name: | European Standard Kitchen Cabinet |
| Use: | Apartment Kitchens, Hotel Kitchens, Office Pantry, House Kitchens etc. |
| Material: | Plywood / MDF / Particle Board |
| Door Material:MDF, Melamine Board | |
Carcase Material:MDF, Melamine Board, Particleboard, Plywood | |
| Countertop Material:Artificial Quartz, Granite, Laminate, Marble | |
Door Surface treatment:Veneer / Veneer Painted / Lacquer / PVC Vinyl Wrap / Laminate / UV Painted / Melamine | |
| Accessories: | Drawer Basket, Drawer Slide, Faucet, Handle & Knob, Hinge, Lazy Susan Storage, Sink, Toe Kick, Waste Container |
| Countertop Edging:Flat Edge / Eased Edge / Radius Beveled Edge | |
| Handle:Shape fin, Aluminum | |
| Hardware:Hettich, Grasshopper.Soft Closing | |
| Stone: | Corian stone / Artificial Quartz / Marble / Granite |
| Size: | Custom Made & Modular |
| Style: | Contemporary / Modern / Traditional / Farmhouse / Tropical / Victorian / Industrial |
| Color : | Various Color for Option |
| Package: | Carton packing / Pallet Packing/ Plywood Wood Case Packing |
| MOQ: | 1 set |
| Lead time: | 7-35days |
| Trade term: | EXW, FOB,CIF |
| Payment term: | T/T, L/C ,Western Union |
1.Q: What is the delivery time?
A: Less than 300 sets bedroom furniture , our delivery time is about 30-45 days after receiving the 30% deposit , production drawings confirmed , wood color finish and fabric OR PU choose. more than 300 sets rooms , the delivery time would be 45- 60 days .
2.Q :Can our company make customized furniture?
A: Yes, we can customized furniture according to your interior design , drawing and size provided by clients. The material, fabric, color can be changed as per your requests.
3.Q :What is your MOQ ?
A: Basically speaking , the MOQ is 20 sets . more quantity , more cheaper for customized furniture
4.Q:What's our payment term?
A: we have two kind of PAYMENT TERMS
1 : L/C at sight 2 : T/T 30% deposit, 70% balance by T/T before shipment.
5.Q: Can you guarantee your products?
A: We have strict management process for our furniture quality .
Firstly , we would produce one piece sample before bulk production to ensure the furniture shape , detail quality well .Secondly , Each production steps have QC to check whether they are good enough to go to the next production step .Last step : Before Packaging , all goods would be 100% inspection in case any defect for the furniture
6.Q:How can I know the completion of my order?
A: Each order would be followed by special staff who would give you working report by week so that you can know how is going with your production .
7.Q: If any damage for furniture when we get them , how we complain to you ?
A: We are one trust suppliers for hotel furniture with 12 years experience . Firstly we would give good packaging to ensure shipping safe . Secondly when you get your furniture , if any damage , please show us photos with quantity , we would reproduce them for your by free.
