Complaint
Quick Release Ratchet Buckle
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1. Cooperation with many importers in the world for more than 10 years.
2. Experience in doing business with heavy customers.
3. Designing team for new products development.
4. Almost all products have TUV/GS certifications,
5. QC team for quality control from raw materials to finished products.
6. Products can be customized.
7. Delivery time control for decent orders.
8. Free samples for customers.
AFTER SALES SERVICE:
We have an after-sales service team.
We will negotiate and deal with any problems.
FAQ:
Q1: Are you a manufacturer or trading company?
A: We are the professional manufacturer of cargo control products over 20 years. Our products involve in ratchet strap, webbing,
winch strap, sling, cargo bar, jack bar, chain,winch and kind of hardwares such as hook etc.
Q2: Can you provide OEM/ODM service?
We have cooperated with many big companies for OEM, but we also offer ODM service.
Sensheng is the company integraed R&D, design, manufacturing, sales and service into a whole.
Q3: Do you have certificates?
Yes, we have ISO9001, TUV/GS, BSCI.
Q4: How do you control your quality?
a. We have cooperated with state-owned corporations for raw materials for many years, which can guarantee the quality of the
original source.
b. Strictly execute standards like European EN, USA WSTDA, AUSTRALIA AS/NZ., etc.
c. The third part product inspections are acceptable.
d. Equipped with QC Dept. and a series of testing devices for each shipment with test report. Any unqualified do not be allowed to
ship.
Q5: How can I get samples?
We are honored to offer you sample(samll value), but clients are expected to pay for the courier cost.
Q6: What are your payment terms?
In general, payment terms is T/T 30% Deposit, 70% by the Copy of B/L.
Q7: How about your delivery time?
Delivery time will be within 45 days since the PI is confirmed and we receive the advance payment. We have specific production
schedules from different divisions. We can see the stages once it procceds the order on our system.
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