Complaint
| Part name | Custom copper can opener, wine opener, opener keychain | |
| OEM & ODM | Custom according to drawing or sample | |
| Available Materials | Steel | |
| Brass | ||
| Aluminum | ||
| Types | Custom,various types | |
| Surface Treatment | zinc/nickel/tin/chrome/brass/copper plated,black oxide coated,passivated,KTL coating,anodise,sandblast,powder coat,painting,etc | |
| Processing | cnc turning or cnc milling | |
| Tolerance | +/-0.005 | |
| The methods of delivery | Express(DHL,EMS,TNT,UPS or Fedex),By sea(EXW,FOB,CIF),By air | |
| Payment Term | L/C, T/T, Escow, Paypal, Western Union, Alibaba trade assurance | |
| Minimum Order Quantity (MOQ) | Small Orders Are Acceptable | |
| Quality Control | RoHS tester, Callipers, Salt Spary Tester, 3D Coordonate Measuring Instrument | |
| 1. Provide OEM&ODM service and assembling service,since 2000. |
| 2. One-stop purchasing service:stamping part,cnc milling part,cnc turning part,auto lathe part,spring,shaft,hook,fastener,etc |
| 3. Product certification:RoHS,HE report available. |
| 4. Management certification:ISO9001:2008 and IATF16949 passed. |
| 5. Various material are acceptable:iron,stainless steel,brass,copper,bronze,aluminum,plastic,etc |
| 6. Can help customers to save cost by doing the structure design and improving the function and safety of products. |
Q: Are you trading company or manufacturer ? |
| A: We are a China factory since 2000 with the variety of high precision hardware parts, such as stamping part,auto lathe part, cnc milling part, spring, fastener,etc. |
Q: How does your company handle with customer's complaints? |
| A: The policy for us to handle with customer's complaint is CUSTOMER FIRST. 1) After get customer's complaints, we will inform all our related people, such as production manager, engineer, quality people and understand the whole condition and find out the reasons. 2) We will report to customer the reasons and solutions. 3) Then to negotiate with customer and find the acceptable solution which both agreed. |
Q: How does your company control product quality? |
| A: First, we will prepare samples for customer confirm. Second, after get the confirmation from customer. we will have a meeting with production manager, quality people, engineer to discuss the issues which occured in samples production and estimate whether there is any problem may appeared in mass production as well as how to avoid it. Third, we have IQC to inspect the coming material from size to surface requirement, and will release pass label if acceptable. Forth, quality people will inspect the first few piece parts after debug machine. Fifth, FQC will inspect parts in every 2 hours. Sixth, FQC will inspect the finished parts before packing to ensure no defect parts delivered to customers. |
Q: What is your terms of payment ? |
| A: T/T,paypal,ali-pay,west union,cash, 30% deposit and 70% balance pay before delivery, or can be negotiable for big amount. |
| Welcome your inquiry. Please contact us soon to find the trustworthy supplier! |
