Complaint
About Us -- GU10 Downlight Manufacture
TOSEO Lighting is a vertical set up manufacturer vendor in down light more than 15years who 's based in NanHai district Foshan city. Since we opened the factory in 2007, the factory area is more than 15,000 square meters and more than 300 employees Our products are GU10 Downlight fitting and LED downlight fitting,including:waterproof downlight, Recessed downlight ,Fire-rated downlight, Trimless downlight. The global presence of TOSEO extends through out the world,reaching main market Europe,and Asia,the Pacific,the Middle East,South And north Africa . We provide exclusive OEM/ODM services for each client to help them enlarge their business step by step.We are devoted to our customers and employees together ,we all prosper.Welcome to contact with us if you are interested in any our GU10 & LED products
we are looking forward to establish a good cooperation with you.
Product specification
1. Square Design Surface Mounted Downlight, the Lamp shell with high-quality Pure Aluminium ,Oxidation and corrosion resistance. to have very high thermal conductity.
2. Surface Mounted Way ,Concise & Beautiful.
3. Adjustable Inner Ring, you can swing the inner ring to adjust the angle source as needed.
4. Front Replace Bulb:Easy to replace the bulb, when you replace the bulb you don't need to remove the whole lamp, just take out the inner ring, put the bulb in the lamp case and secure the inner ring.
5. Downlight warranty is 2 years with lifespan of 50,000 hours.
Style | Surface Mounted Downligh |
Material | Pure Aluminum |
Size | 90x90xH115mm |
Lampholder | GU10 |
Voltage | AC 220V( ± 10%) |
Model | TS5090 |
Warranty | 2 years |
INSTALLATION INSTRUCTIONS
Turn off the power COUPEL LE COURANT!STROMABSHALTEN!CORTE CORRIENT
1. please retain these installation instructions for future reference
2. Before installation or lamp replacement ensure the power supply to the luminaire is switched off and is turned off
3. This product must be installed by a qualified electrician in accordance with current IEE regulations
4. Select a suitable mounting location to install the luminaire, checking that there is adequate free air ventilation around the fitting (see reverse of this leaflet for further details)
5. cut a suitable size hole in the ceiling
6. Fix the stirrup bracket and connector block to the luminaire body
7. Terminate the cable into the connector block, ensuring the fitting is earthed
Style | Surface Mounted Downlighs |
Material | Aluminum |
Size | 90x90xH115mm |
GU10 Halogen Bulb | Max 50W |
Lampholder | GU10 |
Voltage | AC 220V-240V |
Model | TS5090 |
Warranty | 2 years |
| Q1. May I have a sample order? |
| A: Yes, a sample order is available. |
| Q2. What about the lead time? |
| A: The lead time of the sample is 5-7 days. |
| B: The delivery time of the order is 30-45 days. |
| Q3. Do you have any MOQ limit for the Downlight order? |
| A: Yes, the MOQ limit is according to different items. The exact MOQ will be shown in the quotation. |
| Q4. How do you ship the goods and how long does it take to arrive? |
| A: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional. |
| Q5. How to proceed with an order for a downlight? |
| A: Firstly let us know your requirements or application. Secondly, We quote according to your needs or our suggestions. Thirdly customer confirms the samples and places a deposit for the formal order. Fourthly We arrange the production. |
| Q6: How to deal with the faulty? |
| A: Firstly, Our products are produced in a strict quality control system and the lowest defective rate is under control. Secondly, we will send new lights with new orders for small quantities during the guarantee period. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the actual situation. |
| Q7.Do you offer a guarantee for the products? |
| A: Yes, the Downlight fixture is a 2-year warranty, LED downlight is a 3-year warranty |
