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FAQ
1:Can we distributor your product?
---Yes, you are warmly welcomed to be our distributor.
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2:What's your warranty policy?
---We provide 12-Months warranty on all of our products, which means during the warranty period, we'll solve the defective items if with our factory quality problems.
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3:Why choose you?
---We are a old factory specializing in outdoor wagon since 2015, providing low MOQ(MOQ>=100), inventory products can be delivered within 7-15days.
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4:Can i get sample?
---Sure.we usually provide existing sample for checking quality. But a little sample charge for custom designs.
Sample charge is refundable when order is up to certain quantity. we usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account It will take 3-5days to reach you, subject where you are.
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5:How long is the sample lead time
---For the existing samples,it take 1-2days. if you want to your own designs, it takes 7-15 days, subject to your designs whether you need new printing screen etc.anyway,we will response fast to your request.
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6:Which payment would be acceptable?
---Normally, we support online payment-Alibaba pay, to protect the buyer's funds, when the buyer confirms the acceptance of goods quality is no problem, the funds will be transferred to the seller's account, absolute security.
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7: When could I get the quotation?
---We usually quote within 1 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email. I will offer you at once.
Can i make our own color and logo?
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8:How is the packing?
---Our packing will be with 5 layer export carton and we can prinitng shipping marks, amazon barcode, and lable on it, please send us your file
9:Do you have any certificate for your factory?
Yes,we have bsci certificate and en581-2 for our factory and products.
