1. Why choose us?
Ans: As a manufacturer,Everstar/HXjinqiao industrial is committed to offer not only products with high quality and performance and competitive price, but also in-time delivery and comprehensive 7/24 after-sale services.
2. What is the product range of our factory ?
Ans: Everstar/HXjinqiao industrial is a large-scale machinery manufacturing enterprise primarily specializes in supplying solar pile drivers, guardrail pile drivers,wheel loaders,forklift trucks,excavator, water well drilling rigs and related attachments. We can also customize non-standard products according to customer's requirements.
3. What payment terms can we accept?
Ans: Normally 30% deposit is required in advance, 70% balance shall be settled before shipment. And 100% irrevocable L/C at sight with the terms we agreed can also be accepted.
4. What Certificates do we have?
Ans: All the certificates for the pile drivers we have, such as ISO, CE, EMS, OHSMS and QMS.
5.How about our delivery time?
Ans: Usually it will take 15 to 30 days after receiving your deposit. About standard products, we always have in stock and can deliver immediately. But customized products will take more time, depending on the requirements of your order.
6. Can we provide OEM service?
HXjinqiao industrial can provide customized products according to customers' requirements, both OEM and ODM are acceptable.
7. After-sales Service ?
Ans: We provide operation manuals, videos and online technical support for machine installation and operation. 1 year warranty for main machine and free parts within one year.
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