1. Q: Do you accept OEM/ODM orders?
A: Yes, customized products are available on requests
2. Q: Can I get your sample before placing order or mass production? Is sample free?
A: Yes, Plain sample & stock sample are usually free of charge but freight collect. Printed sample is charged, depending on your design. Sample cost will be refunded to your official order.
3. Q: How about the delivery time?
A: Flexible lead time. Generally, it takes 5 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
4. Q: Do you provide drop shipping service?
A: Yes, we keep certain quantity safety inventory for most products we provide. Drop shipping is available regarding to customer's request
5. Q: Can you provide after sales service?
A: Sure. Usually the warranty time is one year. Any queries, please kindly let us Know, we are glad to keep in touch with you.