Complaint
| Basic parameters | ||
| Car Model | LEVC TX 2023 model TX5 pure electric travel version | LEVC TX 2023 TX5 pure electric family version |
| Manufacturers | LEVC | LEVC |
| Level | Medium MPV | Medium MPV |
| Energy Type | Pure electric | Pure electric |
| Time To Market | 2022.1 | 2022.1 |
| Cltc Pure Electric Cruising Range (Km) | 410 | 410 |
| Human Merit (K | 120 | 120 |
| Maximum Torque (N-M) | 240 | 240 |
| Engine | Pure electric | Pure electric |
| Motor (Ps) | 163 | 163 |
| Gearbox | Electric vehicle single speed gearbox | Electric vehicle single speed gearbox |
| L*W*H(Mm) | 4866*1945*1880 | 4866*1945*1880 |
| Body Structure | 4-door 7-seater MPV | 4-door 5-seater MPV |
| Maximum Speed(Km/H) | 130 | 130 |
| Electric Energy Equivalent Fuel Consumption (L/100km) | 1.99 | 1.99 |
| Vehicle Warranty | Four years or 150,000 kilometers | Four years or 150,000 kilometers |
| Active/Passive Safety Equipment | ||
| Main/Passenger Seat Airbag | Main √/Sub- | Main √/Sub- |
| Front/Rear Side Airbags | - | Front √/Back- |
| Front/Rear Head Airbags (Curtain Airbags) | - | Front √/Back √ |
| Knee Airbag | - | - |
| Passive Pedestrian Protection | - | - |
| Tire Pressure Monitoring Function | √Tire pressure display | √Tire pressure display |
| Run Flat Tire | - | - |
| Seat Belt Not Fastened Reminder | √ | √ |
| Isofix Child Seat Interface | √ | √ |
| Abs Anti-Lock Brake | √ | √ |
| Braking Force Distribution (Ebd/Cbc, Etc.) | √ | √ |
| Brake Assist (Eba/Bas/Ba, Etc.) | √ | √ |
| Traction Control (Asr/Tcs/Trc Etc.) | √ | √ |
| Body Stability Control (Esc/Esp/Dsc, Etc.) | √ | √ |
| Parallel Assist | - | - |
| Lane Departure Warning System | - | - |
| Lane Keeping Assist | - | - |
| Road Traffic Sign Recognition | - | - |
| Active Braking/Active Safety System | - | - |
| Fatigue Driving Tips | - | √ |
| Forward Collision Warning | - | - |
Q1. What about the lead time?
A: Mass production time needs 15 working days after receive deposit. Small quantity can deliver in 7 working days.
Q2. Do you have any MOQ limit for order?
A: MOQ: 10pcs.
Q3. How do you ship the goods?
A: Our unit price is base on EXW, so we charge for delivery the goods to port by bus.
Q4. How to proceed an order ?
A: Firstly let us know product your are interested in.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms and places deposit for formal order.
Fourthly We arrange the production.
Q5. Is it OK to print my logo on ?
A: Yes. Please tell to us about quantity.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new ones with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call.
(1) Competitive price.
