Complaint
Guangzhou Heneng Trade Co., Ltd. located in Guangzhou City Baiyun District . since the establishment of the company in the principle of customer first sales, professional sales groups, has been a lot of customer support and trust, we will always insist on doing genuine.
Brand:Siemens, Mitsubishi, Delta, Omron, ABB,Weinview,Panasonic ,XINJE ,FATEK ,HITECH ,HCFA
Ebmpapst ,PEPPERL+PUCHS ,B&R, ZIEHL-ABEGG ,TURCK ,wieland ,LS ,Sick Lenze ,SEW ,Honeywell ,rockwell , YASKAWA ,FANUC ;GE and others.
Product:PLC, Encoder, Inverter, Servo motor , driver,
sensor, touchscreen and others
1. Q: How to guarantee the quality of your products ?
A: All goods are new and original with 365 days guarantee. .
2. Q: Could Heneng Trade provide Technology Support?
A: We're in this field many year. If there's any problem, please contact us,we'll provide suggestion from
our engineer and the Manufacturer to help you solve the problem.
3. Q: What warranty does Heneng Trade Provide ?
A: All parts we sell have 30 days return policy from the day of shipment, but if Damage we are unable
to replace it.
4. Q: What shipment Service Heneng Trade Provide?
A. We Ship via DHL,Araemx, FEDEX, UPS, EMS express, depends on customer's requirement.
5. Q: What is your shipment procedure after getting the payment?
A. We dispatch the goods within 1 day after getting the payment, Air shipping usually take 3-5working
days to reach there ondestination place, we will provide the tracking number to you when we dispatch
goods.
