Complaint
| Y13 Specifications | |
| Category | BlE call & Music smart watch |
| Dimensions | Case:51*40*12mm Strap:20mm in width |
| Watch weight (without strap) | 30g |
| Screen size | 1.69inch |
| Resolution | 240*280 IPS |
| Screen type | full-touch |
| Lithium polymer battery | 220mAh |
| Material | Zinc alloy + plastic |
| Strap | Silicone / Stainless steel |
| Battery life | 5 days |
| Standby time | 15 days |
| CPU | HS6620 |
| Audio chip | BK3266 |
| SRAM | 90KB |
| SFlash | 512KB |
| UI flash | 64MBT |
| G-sensor | SC7A20 |
| Vibration motor | yes |
| BlE phone call | 5.0+3.0 |
| Charging port | magnetic |
| Touch + button | full-touch+1 physical button |
| APP system requirement | IOS8.0 & Android5.1 and above |
| BT operating range to smartphone | 10-15m |
| Clock | support |
| Music playback | support |
| BlE phone call | support |
| Watch face market + custom faces | support |
| Pedometer / calories burned / distance | support |
| Sports modes | support (cycling, tennis, running, sit-ups, badminton, basketball, etc) |
| Turn wrist to wake watch | support |
| Sleep tracker | support |
| Incoming calls reminder | support |
| Sync notifications | support |
| Sedentary reminder | support |
| Alarm | support |
| Camera remote | support |
| Heart rate monitor | support |
| Waterproof | IP67 |
| APP | FitPro |
| OTA update | support |
| APP languages | English, Simplified Chinese, Traditional Chinese, Dutch, Russian, French, German, Portuguese, Spanish, Turkish, Japanese, Polish, Arabic, Malay, Thai, Czech, Slovak |
| multiple language-pushing | Simplified Chinese, English, French, Spanish, Portuguese, Russian, German, Dutch, Turkish, Malay, Polish, Czech, Slovak |
| UI languages | Simplified Chinese, English, French, Spanish, Portuguese, Russian, German, Dutch, Turkish, Malay, Polish, Czech, Slovak |
| Box list | Box size:480*360*290MM |
| Gross weight per box paired with steel strap:168.9g*100=16.89KG | |
| Gross weight per box paired with silicone strap:142.5g*100=14.25KG | |
| Package size:164*94*28mm | |
1.Q:How long do you offer for your product warranty?
A:Our product warranty is 12 months, except artificially damaged or improper operation
2.Q:Can I get the sample order?
A:Yes,welcome sample order to test and check quality.Mix samples are acceptable.
3.Q:What's the MOQ and lead time?
A:We don't have strict MOQ, samples or trial order is available.
4.Q:Can I brand the items with our own logo/Brand?
A:Welcome OEM and ODM.
5.Q:How about the shipping?
A:For sample dispatch, we normally send through International Courier door to door(such as DHL, FedEx, UPS, TNT etc.),for bulk
order, we normally ship by air or by sea, based on clients requirement. we will offer the most reasonable way for our clients.
6.Q: What's the lead time for regular order?
Within 3 days for stocked items, 14-25 days for order quantity lower than 5000pc; For more quantity, usually within 30 days.
7.Do you inspect the finished products?
Yes, each step of production and finished products will be came out inspection by QC department before shipping.
8.What kind of Certificate do you have?
CE,ROHS FCC all available
9.How about the standard package?
We offer the neutral giftbox. OEM Giftbox is accepted according to clients's requirement.
