Complaint
Q: Are you Factory?
A: Definitely, we are a factory.
Q: What Parameters should I provide to you for a proper quotation?
A: Application, pore size, dimension,, quantity, packing requirements, trade terms.
Q: How can you control your quality?
A: For each production processing, we have a complete QC system for the chemical composition and physical properties. After production, all the goods will be tested, and we have the quality certificates with ISO9001.
Q: What is your lead time?
It usually needs about 15- 20 days after receiving the PO.
Q: Do you provide Samples?
A: Yes, our factory provides samples for testing, pls send detailed parameters to us. (if customized, withdrawing is best) The samples will be charged or free according to the specific requirements.
Q: What are the Payment Terms?
A: We accept T/T, L/C, etc.
Q: How can I get samples?
A: We are honored to offer you the samples.
Q: What about your Packing?
A: We provide carton boxes, pallets, etc. OEM packing is available too.
Q: Do you have R&D services?
A: Yes, we have an R&D department to assist you in new product development.
Q: Does your company accept customization?
A: We accept OEM service.
Q: Can we visit your company?
A: Yes, for sure, you are welcome to visit our company.
