China Manufacturers Zinc Alloy Metal Custom Personalized Soft Hard Enamel Leaf Keychains

FAQ
Q:1.Are you manufacturer or trading company?
A:We are direct manufacturer more than 20years experience with Sedex,Sedex Cap, NBC, ISO9001 and BSCI Audit Supplier,can send certificates report If need.
comapny have 12000 Square meters,more 200workers.

Q:2. what service can you provide ?
A:(1) Make free design to customer confirm before mass production or make sample,free design 2D and 3D.
(2) Within 10mints or 2hours reply customer email .
(3) Give feedback for production step.
(4) Allow inspection companies during or after production to inspect the quality,Confirm shipment  inforamtion after passed QC and before send goods .
(5) Follow up with shipping company to keep the goods  customer received on time .
(6) OEM and ODM

Q:3.Can I get a sample?How is the sample charge?
A:(1) Can send you our ready sample to test our products quality, you just pay sample shipping cost.
(2) Pay mold cost to make your design sample , we make sample as your design or give us details we make design send to customer approve.
(3) If you are not satisfied with our samples we can refund the sample fee to you.

Q:4.What's the MOQ?
A:Our MOQ is 100pcs for EACH design.

Q:5.What is your terms of payment?
A:(1) Sample cost / Moude cost to be prepaid prior to sampling;
(2) 30% deposit to be prepaid prior to mass production;
(3) Balance to be prepaid after Inspection, before shipment.

Q:6.What is the time for sampling or mass production?
A:(1) Sample Lead Time -- 3-5 days upon receipt of your sample/artwork and advanced payment.
(2) Production Lead Time -12-15 days upon receipt of your approval of the pre-production sample and advanced payment.The specific delivery time depends on the items and the quantity of your order.

Q:7.What are your terms of delivery?
A:We accept EXW, FOB, C&F, etc. You can choose the one which is the most convenient or cost effective for you.

Q:8. How to solve the quality problems after sales?
A:Show us clear photos or video of the quality problem, or send back a few samples for our study, we will make a satisfied solution for you within 24 hours after we confirm the problem.
 

Our factoryThe factory as below: 
1.3300 Square Meters
2.200PCS workers
3.15years of production experience
4.5 years experience in international sales
5. We have our own sales team 20 persons
6. Direct produce manufacturer 
7. Your SIO9001,SA8000, SGS, BSCI Audit Supplier, Direct factory, choose us, choose confidence! 
8. Cooperation with some brand company. 

cooperation process: 
Firstly-------design the 2D artwork send to customer first approve
Secondly----- approved 2D make 3D artwork send to customer second approve
Thirdly------3D artwork approved start production 
Fourth------send photo to check effect during production
Fifth---------send final product photo to check the finish effect
sixth------- QC silkscreen finished and QC and assembly parts and packing
seventh-------follow up with shipping company to keep the goods on time customer received 
eighth:after service-----refund the goods within 7days if have heavy quality problem.
welcome your feedback to our director ,if have any question.

Medal Manufacturing Expert
direct manufacturer and  first hand price
Each process must pass QC inspection
fast supply 2D and 3D design within one day
direct control of fast sample and delivery time
The whole process of production all in factory
refund the goods within 7days if have heavy quality problem
welcome your feedback to our director for our service and quality questions