FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Quick delivery time 3-5 working days for sample order, 12-20 working days for bulk orders.
The actual delivery time depends on order quantities and production plans.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea, DHL, UPS, FedEx also optional, It usually takes 3-5 days to arrive.
Q5. How to proceed with an order for led light?
Step 1: Let us know your requirements or application.
Step 2: We offer quotations or solutions for you according to your requirements.
Step 3: You confirm the order and place deposit for formal order.
Step 4: We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you accept customized?
A: Yes, we accept customized. OEM/ODM service is available. For more solutions please contact us.
Q8: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Please call us for more information!
Complaint
