Complaint
| Part No. | Model Number | Names of Modules | Parameters |
| 1 | JCN-F-0504 | Poly-crystalline Silicon Solar Panel | 5W 245*185*18MM |
| Lead Acid Battery | 12V/4AH | ||
| Controller | 3A | ||
| Control Box Size | 115*95*148MM | ||
| LED Light | 2W/12V 2pcs | ||
| Light Wire | 5M | ||
| Solar Panel Line | 5M | ||
| Output | 5V/12V | ||
| 2 | JCN-F-1007 | Poly-crystalline Silicon Solar Panel | 18V/10W 355*250*17MM |
| Lead Acid Battery | 12V/7AH | ||
| Controller | 3A | ||
| Control Box Size | 196*95*150MM | ||
| LED Light | 3W/12V 2pcs | ||
| Light Wire | 5M | ||
| Solar Panel Line | 5M | ||
| Output | 5V/12V | ||
| 3 | JCN-F-1509 | Poly-crystalline Silicon Solar Panel | 18V/15W 355*350*18MM |
| Lead Acid Battery | 12V/9AH | ||
| Controller | 3A | ||
| Control Box Size | 196*95*150MM | ||
| LED Light | 3W/12V 2pcs | ||
| Light Wire | 5M | ||
| Solar Panel Line | 5M | ||
| Output | 5V/12V |
1. Q: Are you a factory or a trading company?
A: We are a factory with more than 300 employees. Welcome OEM and ODM,20 R&D engineers do services for you.
2. Q: Do your products have certifications?
A: Most of our solar products have acquired CE, ROHS, FCC, IEC, and PSE certifications, which are able to satisfy most countries' import requirements. We are an assessment supplier by BV and TUV.
3. Q: How does your factory do regarding quality control?
A: Quality is a priority.JCNS people attach great importance to quality control from the very beginning to the very end. Our factory has gained BV, Intertek, TUV, and ISO9001:2008 authentication.
4. Q: What about the lead time?
A: Sample needs 5-10 days, mass production time needs 25-45days.
5. Q: Do you offer a guarantee for the products?
A: Yes, we offer 12 years warranty for glass solar panels, and we offer 1 years warranty for flexible solar panels and solar energy systems.
6. Q: Do you have after-sales service?
A: Yes, we have after-sales service, if you meet any problem, please contact us, and we will solve it.
7. Q: Is it possible to customize the products?
A: Yes, we support OEM ODM service, we can customize it as per your requirement.
