Complaint
| Model NO. | Size:LxWxH(mm) | Battery | Luminous Flux | Luminous Flux | Solar Panel | Lamp Viewing Angle | PF | Charging time |
| KCD TK09-50W | 200*170*35.4mm | 3.2V 5Ah | 170lm/w | 8500lm | 6V 6W | 120 | >0.9 | 5-6 Hours |
| KCD TK09-100W | 235*200*35.4mm | 3.2V 10Ah | 17000lm | 5V 10W | ||||
| KCD TK09-200W | 265*230*37.4mm | 3.2V 20Ah | 34000lm | 5V 20W | ||||
| KCD TK09-300W | 332*260*49.4mm | 3.2V 30Ah | 51000lm | 5V 30W |
Q1:Can I have a sample order for led light?
Yes,we welcome sample order to test and check quality,Mixed samples are acceptable.
Q2.What about lead time?
Sample needs 3-5 days,mass productions time needs about 25 days for large quantity.
Q3.ODM or OEM is acceptaed?
Yes,we can do ODM&OEM,put your logo on the light or package both are available.
Q4.Do you offer the guarantee for the products?
Yes,we offer 2-5 years warranty to our products.
Q5.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL,UPS,FedEx or TNT.It usally takes 3-5 days to arrive.Airline and shipping are also optional.
Q6.How is the after sales service?
We have a professional team which is in charge of after-sales service,also a service hot-line dealing with your complains and feedback.
