Complaint
Q1:How about the MOQ?
A1:1PC for our own available designs
Q2:Can we customize the sensor?
A2:Yes,sure.Just offer the details you need, we will customize according to your requirements.
Q3:Can we get a sample?
A3:Sure,you have to pay the sample fee. You can get a refund after placing an order
Q4:How about the delivery date?
A4:Stock item,1-2 working days will arrange shipment.
Customize item,we need 15-20 working days.
If bigger order,please contact us,thanks.
Q5:How about the label and the logo?
A5:Customize label and logo is workable
Q6:What kind of express do you send goods?
A6:We normally send goods by DHL,FEDEX,UPS or through our agent.It will be take 3-7 working days
Q7. What is the quality guarantee?
Quality guarantee: 12 months.
If the product has quality problem within 12 months, please return it to us, we will repair it; if we can't repair it successfully, we will give you a new one; but the man-made damage, improper operation and force majeure will be excepted.
And you will pay the shipping cost of returning to us, we will pay the shipping cost to you.
Q8. Is there any after-sale service?
After you receive our product, if you have any questions or need any assistance, we can provide you the after-sale service by e-mail,skype,trade messger,telephone and whatsapp etc.
