Complaint
Q1: Are you the real factory?
Yes, we are the real factory and we welcome you to visit us.
Q2: What is your delivery time?
Generally the lead time is 10-30 days. If you need them urgently, it's negotiable.
Q3: Whether these products quality assured?
We have strict QC and professional test equipment, all products are 100% tested before delivery. Quality is assured.
Q4: If I want to purchase, how to pay?
Generally we accept T/T, Western Union, Paypal, Ali Pay.
Q5: How would the goods be shipped?
For large orders: by sea (LCL or FCL). For small orders: by sea (LCL), by air or by courier services, any of which is optional.
Q6: Can your supply OEM products under our brand?
Yes, it is available to print your logo on the tank and on the packing box according to your design.
Q7: What about the warranty?
Our warranty is one year. We will 100% check every goods before shipment, we make sure all the goods we sent out to customers are in good condition(Except for the damages caused by the uncontrolled factors during the transportation). If there are a problem in one year, please inform and show us the detail proof, so we can check and provide the parts to replacement in the next order.
