Complaint
1. How could I get a sample?
You could get a FREE sample by paying for only the shipping cost.
2. How long does it take to get my sample?
For existing items, we are able to send out the samples within 5 business days, and it usually takes 5-10 days to ship and deliver the samples to you by DHL, UPS, FedEx or other couriers. Generally speaking, it takes 10-15 days for you to get a sample from the day you require a sample.
3. Can you make the flowers with our brand logo?
Yes. We can print your Logo on both the products and the packages if your order could meet a certain quantity.
4. Can you make the flowers according to our design and color?
Yes, we can do customized flowers when your order qty meet a certain quantity.
5. How do you guarantee the quality of your products?
1) High quality raw material supply chain
2) Standard production line
3) Strict inspection during production
4) Strict sampling inspection on products before shipment
5) Tightly packed protection
6. How can I place an order?
Orders can be placed through Alibaba's "Trade Assurance Order" directly.
Or you can contact us and send us PO directly if you prefer to place the order offline.
7. What are the payment methods?
T/T payment acceptable
