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DME&JDE Group is a company specializing in the production of high-quality hydraulic hoses, fittings, and assemblies. In addition, it provides a series of supporting products to offer clients comprehensive solutions. These supporting products include Crimping Machines, Workstations, Transfer Trolleys, File Cabinets, Cleaning Equipment, Hose Whip Restraining System, Gourand Shape Grips, Plastic Spiral Protector, Heat Shrink Cap, and more.
DME&JDE Group is committed to offering clients comprehensive and improved solutions, constantly developing and launching new supporting products and equipment to meet evolving needs and requirements.
Material SupportFAQ1. Q: What is your sample policy?
A: Free samples available if we have ready part in stock, shipping cost is on buyer's side.
2. Q: How do you guarantee your quality and what after-sale service do you have?
A: Our factory follow the quality standard in every produce process. Any quality problem within 12 months after purchase, we are responsible for it.
3. Q: How do you ensure the quality?
A: We have strict QC process:
1). For raw material;
2). During the half of production;
3). Final QC before shipment
More details please review production details.
4. Q: What is your terms of price?
A: EXW, FOB, CFR, CIF, DDU.
5. Q : How do you make our business long-term and good relationship?
A: Build Trust: Trust is the foundation of any long-term relationship. To establish trust, we need to be transparent in our dealings with customers and provide consistent and reliable services.
Listen to Customers: Listen carefully to customers' feedback, understand their needs, and customize solutions according to their requirements.
Communicate: Maintain regular and open communication with customers, keeping them informed about updates, new products, and services.
Reward Loyalty: We value our loyal customers and reward their business with discounts, special offers, and personalized services.
Provide Excellent Customer Service: We ensure our customer service is top-notch, responding promptly to inquiries and complaints, and going above and beyond to provide exceptional service that exceeds customers' expectations.
6. Q: What certificates do you have?
A: Each hose we produce has obtained corresponding certificates, especially ISO and ABS system certificates, which is the recognition of our production capacity.
7. Q: Is it possible to visit your factory?
A: We warmly welcome you to visit our factory at any of your convenient time.