Complaint
The Wood Plastic Composite (WPC) Fencing is crafted to be durable, reliable, and weather resistant. Also, resistant to mold, mildew, and rot. It will add beauty to your outdoor space and provides plenty of privacy. No painting or staining is required.
1.Can you provide free samples?
Yes, we can provide you with free samples before you buy our product, but you need to pay for shipping.
2.What is the difference between WPC decking and solid wood decking?
WPC decking not only retains the appearance of solid wood, but also adds lany advantages of composite products. For example, WPC decking has the advantages of anti-slip,anti-stain and termite proofing, etc
3.How long is the warranty period of your products?
For Traditional WPC product, the warranty period is fifteen years for a residential application, and five years for a commercial application. For Capped WPC products(Proshield, Matshield and Elashield products), the warranty and ten years for a commercial applicatin plication, period is twenty-five years for residential.
4.Can you manufacture products according to sample ?
Yes, We can produce by your sample or technical drawing.We have R&D team, we can also help to develop new molds and texture.
5.What is your payment term ?
30% deposit in advance, 70% before shipping.We will show you photos and packages before you pay the balance.
6.What is your delivery time ?
Generally, 3-4 weeks after confirmation of your deposit payment.Specific time depends on order items and order quantity.
