Complaint
Payment Term
1. T/T,30% deposit before production,70% balance before loading.
2. We also accept L/C and OA payment term
Shipping and handling
EMS is our preferred shipping method. We offer ship goods with DHL and UPS.
Insurance
Buyers are responsible for any insurance they feel is required.
Refund
Exchange Only
1. If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further
shipping fees.
2. The buyer must contact us within 3 days of delivery if they wish to exchange defective or incorrectly shipped
items.
FAQ
1) Q:Are you the manufacturer?
A:Yes,we are one of the most professional caster manufacturers in China.And we could also export by ourselves.
2) Q:May I visit your factory?
A:It is our honor to invite you to visit.It takes 1 hour from Baiyun Airpot to our company by car.
3) Q:Do you sell any products to overseas?
A:Yes,our products are sold well in USA,Canada,Brazil,Panama,Sweden,U.K,Bulgaria,Czech,Ireland,Libya,Saudi Arabia,Japan,Malaysia,Thailand,Philippine,Singapore,South Africa,ect.OEM and ODM are offered.
4) Q:Can you arrange sample for us to check your quality?
A:It is our pleasure.Please inform us your contact information,we will send you sample within 3-7 days depend on your request.
5) Q:May I know which company you have cooperated with?
A: Harbor Freight Tools(from USA),Kingfisher(From England)
