Our Service:
1. Your inquiries related to our products will be replied in 24 working hours;
2. Free samples offered in certain quantity and delivered in 3-7 days;
3. OEM and ODM service are provided, we can design and produce according to your needs;
4. Exchange for defective products in warranty time;
5. Relevant products sourcing and management service.
FAQ:
Q1: Are you a factory or trading company?
We are a factory first, and we are also a trading company offers the service of sourcing goods and manage goods together.
Q2: How do you offer samples?
We offer free samples in certain quantity with shipping cost paid by the clients
Q3: What is your delivery time?
Sample order: 3-7 working days
Mass order: 25-30 days after 30% deposit received
Q4: What is your payment terms?
Payment shall be 30% deposit by TT, balance against copy of B/L,
or L/C at sight.
Q5: Can your factory make the lights based on customers' design?
Yes, we offer OEM and ODM service, we have professional engineers for R&D.
Q6:Where is your factory ? How can I get there?
Our factory is located in Lin'an, Hangzhou, Zhejiang Province,about 1.5 hours by train from
Shanghai;2 hours by plane from Guangzhou. Welcome to visit our factory!
Complaint
