OTHER PRODUCTS FAQ 1.How can I be sure the part will fit my excavator ? Give us correct model number /machine serial number /any numbers on the parts itself . We mainly sell standard and original motor.
2.What are your After-sales service? Before shipment, Each individual product will be strictly inspected on our factory. In addition. We have a customer Service team to respond to customers' questions within 12 hours. Being helpful in solving customers' problem is always our goal.
3.How long can an order delivery? If the order less than 10pcs, we will shipping the goods within 7days, more than 10pcs, we will shipping the goods within 15days. Arrival date depends on shipping company.
4.How to delivery? If you have shipping agent ,we will cooperate with your agent to arrange shipment . If not , we have good relationships with shipping companies, express suppliers. For light goods, by UPS/DHL/TNT(DAP terms) , For heavy goods ,by sea (FOB,CIF,CFR)
5.How to pay? Order less than 3000USD, full payment at order, Order over USD3000 value ,50% deposited in to start, 50% balance paid to deliver. Inspection service accepted.
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