Complaint
Essential details
| Place of Origin: | Jiangsu, China |
Brand Name: | PEGA |
| Model Number: | COZY PRO |
| Power: | 2400W |
| Voltage: | 52V |
| Charging Time: | 6-8h |
| Foldable: | Yes |
| Range Per Charge: | 40-60km |
| Max Speed: | >65km/h |
| Category: | Two-wheel Scooter |
| Applicable People: | Unisex |
Smart Type: | Digital, Electronic, Sensor |
| Battery Capacity: | 20Ah |
Motor Type: | Quick release brushless motor |
Packaging Details: Double-layer cardboard box + wrapping film + built-in foam
Port : NINGBO| Quantity(cartons) |
| 21 - 100 |
| ||
| Lead time (days) | 7 | 15 |
|
* Q: Where is your company located? How can I visit there?
A: Our factory is located in Changzhou City, Jiangsu Province, near Shanghai/Nanjing international airport for about 2-3 hours driving. Welcome to visit us!
* Q: Can I get sample and how long will it take?
A: Yes. We can supply sample. And you need to pay for the sample and courier. About 10 working days after receiving the payment,we will send it out.
* Q: What's the MOQ for customized specs?
A: Our MOQ is 10 pcs.
* Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, your language manual etc. This needs MOQ, feel free to ask us for more details.
* Q: How long is the production lead time?
A: The production date of sample order is within 7 working days, and the production date of bulk order needs to ask our sales staff.
* Q: What's the delivery time?
A: It will take about 30-45 days for shipment to the UK.
It will take about 30-35 days for shipment to the EU.
It will take about 28-30 days for shipment to the USA.
It will take about 25-30 days for shipment to the AU.
It will take about 20-25 days for shipment to South Asia.
* Q: What is the payment terms?
A: T/T, Paypal, WISE, alibab trade assurance, Western Union, RMB account, L/C and so on.(Contact with customer our service.) After
payment, please tell us your details address, zip code and phone NO. We will deliver goods for u ASAP.
* Q: How does your factory carry out quality control?
A: We attach great importance to quality control. Every part of our products has its own QC department.Each item will go through
three quality inspections before departure, and it will be allowed to send out only after it has obtained a certificate of
conformity.
* Q: Why is the price offered by your salesperson different from what you advertised?
A:We sincerely tell you that our price is generally the FOB price, and the price is the unit price of the minimum configuration of
the product. So sometimes your needs may be different configurations and different quantities, so we need to give the final best
price according to your requirements. Thank you for your understanding, because it is only when the advertised price is lower that
we have a very valuable opportunity to get in touch with you.
* Q:How do you make our business long-term and good relationship?
A:1. We keep good quality, good aftersales service and competitive price to ensure our customers' benefits;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come
from.
![[New Release] Dokma 72V Dtoursor Dual Motor off Road Electric Scooter 8000W Folding Escooter Mobility Scooter Electric Motorcycle Escooter](https://img.china-sups.com/f347b8d43beae1a65eae8581674c6d6c.jpg)
