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Q1. Are you a factory or trade company?
We are 100% direct factory. Ruiquan have 3 factories, the headquarters is located in Dongguan city, Guangdong province. Welcome to visit our factory.
Q2. What kind of production service do you provide?
All kinds of heat sink including aluminum extrusion heat sink, cold forging heat sink, precision mold making, aluminum/zinc die casting parts, heat pipe and cooling fans.
Q3.What if I want existing model?
We have tens of thousands of existing model to provide customers, and detail description with drawings. If there are no identical products, we will recommend similar products for you.
Q4. How about the lead time?
Mass production: 1-3 weeks
Depends on processing and quantity. We can make a special arrangement if your order is urgent.
Q5. How about your quality?
♦We have got ISO9001:2015 and IATF16949 certificates.
♦Make the operation instruction once the sample is approved.
♦100% inspect the products before shipment.
♦We are apple's supplier and they are satified with us.
Q6. How long should we take for a quotation?
After receiving detailed information(your 2D/3D/CAD drawings or samples,Material, Finish, and Quantity), we will quote you within 2 days.
Q7. What is your payment term?
Sample: 100%paid.
Goods: 30% prepaid, balance T/T before shipment.
Q8. How soon can I get samples and how much the fee?
Depending on your specific project, it usually takes 15 to 25 days. the fee depends on the product drawing, and the fee will be returned to your bulk order.
Q9. How to enjoy the OEM services?
Usually, base on your design drawings or original samples, we give some technical proposals and a quotation to you, after your agreement, we produce for you.
Q10.Will my drawing safe after you get it?
Yes, we can sign the NDA before got your drawing.
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