Complaint
Item Description:
Packaging & Shipping
1 OEM/ODM .We can offer OEM/ODM Customizing service.Printing your logo our our products and make your own brand box (MOQ 500PCS)
2. MOQ. led motorcycle headlight sample order is okay if you need it,but you need to pay for the sample and the freight cost.
3.Warranty . Generally,we have 12 months wrranty,if there's any quality problem in 12 months,plz inform and send Pics timely,we will deal with it according to your situation(pay or change the parts).
3.VIP Service. We will give you our vip price if you are our regular customers .
4.Quick delivery.Let us know If your order is urgent,we will choose the quickest delivery for you.
5.Online all the time,if there's no one answering,just leave a message,and we will give you reply as soon as possible.
Good Replacement Policy
1.Take a short video or pictures for proving it's broken,
2.Cut wire, take picture, show DATE MARK .
3.Give new free replacement in next order.
FAQ
Q: Do you have MOQ requirement?
A: Yes. There are no MOQ. We welcome sample order and trial order.
Q: Are there any testing done before shipment?
A: Each light have passed anti-shock test, electrostatic protection test, 3hours aging test, and IP68 water proof test.
Q: How long do you need to produce for the order?
A: Fast delivery.sample order is 1-2days
Trail order over 100pcs. The lead time is 2-3days.
Bulk order over 1000pcs. The lead time is about 5-7days.
Q: OEM service is accepted?
A: Yes, OEM service is available.
Q: What's the Failure of the lights?
A: Less than 0.1%-0.3%
Q: what payment ways do you accept?
A: We receive TT, Western Union, D/P and Paypal.
Why choose us?
Advantages we have:
A. Experienced led lights manufacuter since 2011.
B. 2years warranty for all products and life-time after-sales service.
C. Strong R&D Team to ensure new products every 3months.
D. Alibaba golden supplier, factory recognized by CE/RoHs/FCC and so on;
Benefit you get:
A. High quality-Coming from good materials and technic;
B. Competitive price-Not cheapest but the lowest at the same quality;
C. Best service-24hours on line to answer your questions.
Please contact us!
Clara
