Complaint
| Material | Glass Candle jar |
| Color | Any color is available based on demands. |
| Logo | Any logo is available based on demands |
| OEM/ODM | Yes |
| Size | 220ml 300ml 310ml 550ml 730ml |
| Lid/Cap | Wooden,bamboo |
| MOQ | 1. For ready stock,MOQ is 3,000pcs 2. For customized products, MOQ is 5000-20,000pcs |
| Delivery Time | 1. For ready stock : 7 days after receiving payment. 2. For products out of stock : 25 ~ 40 days after receiving payment. |
| Packing | Standard carton;gift box;colorful box; white box;export pallets;special requirements on packing,etc. |
| Sample | 3 days if samples are in stock. 3 to 15 days if samples needed to be customized |
| Shipping | By sea, by air, by express, and so on. It's up to you |
| Usage | home decoration, DIY gift ,Soy wax scented candle making |
Q: Do you offer the free samples,how can we get the samples?
A: Yes,we are glad to offer the free samples to you,you only need pay the postage .We can shipped the samples to you by the
DHL,FEDEX,UPS,TNT.,etc.
Q:Can we do printing on the bottles?
A: Sure. Various of printing methods will be offered,such as silk screen printing, hot stamping andsilver printing. And we can
also provide frosting, color spraying,decal,polishing, plating and label sticker etc.
Q:What is your MOQ?
A: Normally our MOQ is based on the products. For products we have in stock, any quantity is ok. However for customized
products,MOQ is 10,000-50,000.
Q: If any defective and broken bottles, how can you settle it for us?
A: We will replace the defective and broken bottles in your next order or as you required date.
Q: What is the normal lead time?
A: 1.In stock: 7-15 Days
2.Made to order: 25-35 Days
3.Made to order, requiring new molds and deep processing: 50-75 Days.
Q: How can we choose the shipping way?
A:For the small order,we will suggest you choose the express,such as the DHL,FEDEX,UPS,TNT,etc.For the larger order,we will
suggest you choose by sea.If you are urgent,you can choose by air.We will help you to choose the best eficient shipping way
according to your detail requirements.
Q: How do you control quality ?
A: We have a professional team for quality control.We assure the defective rate less than 3%.
Q: What is your payment term ?
A: Our payment term is 30% deposit while 70% to be paid by sight of the copy of B/L.
