FAQ Q1: Are you a factory or a trading company? A1: We are a factory with R&D Q2: Can you make OEM & ODM? A2: Sure. We have more than 10 years of experience. We could offer you professional suggestion according to your needs. Q3: What's your warranty and after sale service? A3: 12 months warranty. We will get back to all your afte-sale problem within 24 hours. Q4. How about your delivery time? A4: Generally, it will take 3to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Q5. Can you produce according to the samples? A5: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. Q6. Do you test all your goods before delivery? A6: Yes, we have 100% test before delivery. Q7: Can I get some samples? Are they free? A7: Of course you can get sample for testing before bulk order, but samples are not free. Q8: What about payment methods? A8: Payment terms: Online payment, T/T and Western Union etc. Q9: Can you list the product of your company? A9: Industrial monitor,Car monitor,Caemra,LCD controller board,etc. Q10: What shiping methods do you have? A10: Since our products are small and expensive, the common shiping methods are post air mail or fast express.Bulk goods are to be shipped by sea. Q11: How to place an order? A11: For Ready to Ship products, Click Start the Order---- >Fullfill information---->Payment---->Wait for the goods. For customized products, Send inquiry----> Confirm PI---->Fullfill information---->Payment---->Wait for the goods. Q12: How can I get a better price? A12: Price are negotiable for bulky order. Q13: How can you guarantee the quality? A13: Strict quality control policy ,12MONTHS WARRANTY and Lifetime technical support.