Complaint
Usually we ship within 3-4 working days after payment.
Delivery by DHL 5-7 working days to US and Europe.
Delivery by CDEK 18-25days to Russia (now more times)
We make sure 100% after-sales service.Replacement will be sent with next order according to pictures and vedio.
Q: What's the MOQ (Minimum order quantity)?
A: 10 pcs for sample order
Q: What's the Lead time?
A: 1-3 working days for samples, 5-7 working days for bulk order.
Q: What's the cooperation delivery?
A: DHL, Fedex, UPS so on.
Q: Can i print my logo or custom design?
A: Yes, you can tell us your idea, we will design for you
Q: What's the process of custom packaging?
A: 1. Got your ideal design
2. Create a template accordingly
3. Providing the template to customers for the design (Or customer provides the design with AI & PDF file for us to finish the design)
4. Pre-production sample arrangement
5. Sample is confirmed
6. Starting mass production after receiving your confirmation
Q: How long would the shipping take?
A: Generally it will take 3-5 working days by DHL/UPS and take 5-7 working days by Fedex
