Complaint
| AlphaTV Allwinner H313 1GB+8GB | ||||
| CPU | Allwinner H313 Quad-core ARM Cortex™-A53 | |||
| GPU | Mali-G31 | |||
| Memory | DDR3: 1GB | |||
| Flash | eMMC: 8GB | |||
| WiFi | IEEE 802.11 b/g/n, 2.4G | |||
| OS | Linux 4.9 | |||
| Bluetooth | None | |||
| LAN | 1 x 10/100MBps | |||
| Interface | ||||
| I/O | 1*HD | 4K*2K UHD Output, HD 2.0A | ||
| 1*AV OUT | 480i/576i standard definition output | |||
| 2*USB | 1*USB Host Port,1*USB Device | |||
| 1*IR Reciver | Remote Reciver Connect | |||
| 1*RJ45 | Ethernet Interface | |||
| Power | DC 5V/2A | |||
| Language | English French German Spanish Italian etc multilateral languages | |||
| Appliactions | ||||
| Online | Support Netflix, Youtube, etc. | |||
| Medium | Local Media playback,Support HDD, U Disck. | |||
| Accessories | ||||
| 1,HDMI Cable | 2,IR Remote | 3,User Manual | 4,Package box | 5,Power adapter |
* 1pcs per colorful box , 20pcs per carton
* Lead Time: within 2-3 days after payment received
* Shipment Methods: DHL , FedEx , UPS ,TNT
Shenzhen Xangshi Technology Co., Ltd., the 12-year manufacturer in set-top boxes and smart TV boxes is the subsidiary
company of Juno Group. We have professional hardware engineer teams and software engineer teams as well as the complete production lines of set-top boxes.
We have 3 SMT lines composed of 8 Samsung SMT machines with daily capacity in mainboards 20000pcs each day.We have 7 assembly lines with monthly-capacity 400000pcs set-top boxes 8 QC processes offer 100% quality inspection from mainboards to complete products. 6 QC teams include at least 24 proficient QC members offering one-by-one QC service before delivery to guarantee high quality for customers worldwide.
Direct cooperation with Amolgic company allows us to get competitive prices from the chipsets and full technical support.
Our hardware and software engineer teams supporting us to offer various custom services to customers with all kinds of customer requirements in the system and hardware of tv boxes.
Our professional sales teams offer 24-hour online service to all customers worldwide, welcome to contact us anytime you need.
Q1: What's the warranty for these tv boxes?
A1: Every tv box has one-year warranty for free repair and replacement.
Q2: How much will be the Express for these tv boxes ?
A2: The Express cost depends on the Quantity, Gross Weight, the Shipment Destination and the Shipping Methods you choose.
Q3: How long will I receive my order?
A3: DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it's about 5-8 working days by EMS or TNT. Hongkong Post Air Mail and Singapore Post Air Parcel take 10 to 30 days to ship to worldwide.
Q4: How will you declare the items to the customs?
A4: For all orders, we will declare the lowest value to the customs in order to reduce the import duty for you. If you have your own declare requirements, pls let us know.
Q5: What can I do if I received a faulty item?
A5: If you think it can't work normally when you receive the item, you can return it back to us. due to defective workmanship or materials, any products are not satisfying, we will replace or refund for you.
Q6: Can you have my logo or company name to be printed on your products or the package?
A6: Yes. You can print your logo, company name on the products or package, the MOQ deponds on the product nodel. We can provide OEM and ODM service for you!
Q7: Will I receive the correct Adapter Plug which is suitable for my country?
A7: Yes, we'll send the correct Plug Adapter according your country.
>>>Europe Plug Adapter (2 Pin Round Pin): Europe countries, Africa, Middle East
>>> USA Plug Adapter (2 Pin Flat Pin):United States, South America, Caribbean, Canada, Japan, Korea, Philippines, Thailand
>>> Australia/New Zealand 2 Pin Plug Adapter: Australia, New Zealand, Argentina
>>> UK Plug Adapter (3 Pin Flat Pin): England, Ireland, Scotland, Hong Kong, Pakistan, Singapore, Malaysia, Vietnam
Sales Manager: Levi Chen
