Complaint
| Product Detail: | |
| 1. Voltage: | DC12V |
| 2. Current: | standby: 500mA, operating: 500mA |
| 3. Lock Body Size: | 126x28x32mm, steel |
| 4. Lock Plate Size: | 205x30x3mm, aluminum |
| 5. Bolt: | steel bolt with SUS cover |
| 6. Coil Type: | aluminum wire with copper cover |
| 7. Open Method: | fail safe |
| 8. Time Delay: | No time delay |
| 9. Anti-intrusion: | provides reverse current protection |
| 10. Life time: | 50,000 times |
| 11. Installation | embedded installation |
| 12. Operating temp | -30ºC ~ +55ºC |
| 13. Operating humidity | 0 ~ 90% (Non condensing) |
| Packaging: Neutral package, or color box (with MOQ requirement). | |
| Leadtime: Small quantity within 1-5 working days after receipt of remittance; A large quantity within 20~30 working days after receipt of remittance; OEM/ODM depending on the lead time of design confirmation and mold fabrication. | |
| Aftersales Service: 1. For the non-anthropogenic factors of product quality issues, Toplock offers one year warranty for all products, including the electric rim lock, electromagnetic lock, electric motorise lock, electric bolt lock and electric strike, exit button, bracket, access control, and power supply. The customers should be responsible for the material cost and the maintenance fees if the product is damaged under other circumstances. 2. During the warranty period, our factory will offer a free replacement. 3. Technical support will be always provided as one of the after-sales services. | |
| FAQ: Q1: Why should we trust your QC system? Or why choose you? 1. We have more than 15-year experience in electric lock manufacturing, with mature R&D, production, sales and after-sales service systems. 2. Quality control starts from the sample phase to the production phase. Quality control is executed in every aspect, such as material inspection/diecasting/polishing/plating/assembling/ packing, etc. This guarantees product quality and saves the customer's after-sales cost. Q2: Could you help me with the development, design, or customization of products? A: Yes, sure. We are capable of providing OEM/OEM service for our customers to gain their unique markets. Q3: What is your MOQ? For custom-made logo and brand packages, MOQ is 1000 sets; For Toplock's own neutral packages, MOQ is 10~100 sets. Q4: What's the payment term? T/T, Cash, or LC. Q5: What's the price term? EXW/FOB/CNF/CIF/FCA, depending on the customer's requirement. |
