Complaint
Q1: Are you trading company or manufacturer ?
A1: We are factory, specialized in bathroom products for about 20 years.
Q2: How long is your delivery time?
A2: Normally is 30-45 days, if you have special request or very urgently, we will do our best to shorten the delivery time for you.
Q3: Do you provide samples ? and how long it will be take to prepare the sample?
A3: Yes, we could offer samples but samples are free. Samples delivery time will be 5-7 days.
Q4. What is your terms of payment?
A4: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q5.Does your factory have the design and development capabilities, we need the customized products?
A5: The staffs in our R&D department are well experienced in the bathroom accessories industry. We can make customized products especially for you; please kindly contact us for more details.
